Consultation Dental Software Innovations
Learn 5 Dental Patient Consultation Software Innovations Your Practice Might Soon Use!
Running, owning, or just being a part of a dental practice is certainly a rewarding career choice. It might have meant moving to attend one of the dozen or so dental schools that are distributed across the 50 states that they supply dental professionals to, but once you’re licensed, you’re free to move to any market that needs your services. From there, you can shop around the various practices needing skilled labor, or you might even open your very own practice.
The financial re-numeration or dental professional salary’s and pays available is worth going into the profession alone. You don’t have to be in the field very long before you’re possibly making over six digits a year, and given that research indicates $75,000 is enough to maximize happiness, you have access to that plus more leftover to save for the future, care for your family, help out charities, or just compensate for high cost of living where you choose to live. On top of this, you probably only work three or four days a week instead of five, six, or even seven like those working harder to make ends meet.
On top of all the advantages to your financial status and lifestyle, you get to do something that seriously contributes to the world. You help your patients and clients keep their teeth clean and healthy. They can keep the confidence that only comes with a bright smile, making them more likely to maintain robust social lives. On top of that, they can enjoy eating and drinking the foods they love and need, but your work also makes sure that they keep their teeth and gums healthy now and into the future for a lifetime of healthy and benefits.
Still, you’re not the only practice in town, and sometimes even the simplest or smallest edge is what you need to keep patients coming back. The right location, new patient specials, and accepting various forms of insurance are all things that get people into your appointment slots, but what gets them to return?
The software that your office uses to manage everything is one area where there are a number of exciting ideas either being tested out, developed, or already implemented and being improved upon. If you’d like to know 5 dental patient consultation software innovations your own practice might stand to benefit from, then keep reading:
1) Mark down their favorite TV channel or programming: If your practice doesn’t have televisions up on the walls or even the ceiling for patients to watch while they are getting their teeth cleaned and/or examined, then your practice is certainly already falling behind industry best practices. Clients have come to expect this, and it should help out them and yourself. Even letting them choose music stations, within reason, gives them some element of control over their experience, and when they’re relaxed and distracted, it’s easier to work on their teeth and gums. Have software that remembers their choices so their rooms might be ready for them the next time they come back.
2) Automatically pitch your in-house financing if they don’t have insurance: Your system will know from the information you put in whether or not they have dental insurance of any kind. If it’s marked no, it should be an automatic trigger to prompt your business clerks to offer your own in-house specials and financing plans if you have them.
3) Let them fill out ideal appointment times for cancellations: You’re going to have cancellations and no-shows, and all your patients are going to have certain days and times they like coming in. Make your software match them up so that anyone on a waiting list can get their appointment moved up to a time that they’re likely to agree to come in at for their convenience, meaning you don’t waste a slot.
4) Take notes about suggestions you give them to check on their progress: You’re likely to give them a list of specific suggestions they can use in their own self-care after they leave your practice. It’s good to keep that list yourself. First, you want to ask them how they’re doing on it when they return, but secondly, you might want to actually have it typed out and auto-emailed to them so they remember when they get home. Monthly email reminders about their individualized or personalized suggestions can motivate them to keep up with their self-care until they come back in.
5) Keep your own notes about anything that would make next time easier: Sometimes, there’s no telling what a patient might like about their experience, or hate, until they come in and you get to know them. For some, it might be the magazines in the lobby. For others, it can be having a friend or family member in the room with them while they have their appointment. Any little quirk or nuance you notice in their time in your office or practice is something that should be noted. The next time they come in, everyone interacting with them should see a quick reference guide of bullet points that help them make the patient feel not just valued, but remembered.
These 5 dental patient consultation software innovations your practice might stand to benefit from are not all going to be available with every software package that is on the market. Also, as previously mentioned, some are already available as features with particular software suites, and others are in development or still on the drawing board.
Think about which ones you would like to have or need in your office before you choose your next software package. If you can’t find one that ticks off all the needs on your list, you might want to consider hiring a coder or programmer to patch one or even create a customized operating system for your office so that you and your patients can stand to benefit from all these ideas and any ones that you have on your own.